Shipping policy
We process and dispatch orders within 1–3 business days of receiving your order.
UK Delivery
- Standard Shipping: 3–5 business days
- Express Shipping: 1–2 business days
All orders are shipped from the UK. Once dispatched, you'll receive a confirmation email with tracking information.
Delays During busy periods (e.g. holidays, sales), processing times may be slightly longer. We'll always keep you informed.
Lost or Damaged Orders If your order arrives damaged or doesn't arrive within the expected timeframe, please contact us at beautyoverthepond@gmail.com and we'll make it right.